Why is there a minimum term for the Premium SLA?

At selecdoo, the Premium SLA comes with a minimum term because extensive internal processes need to be set up to ensure you receive the best possible support and service. Many of the included benefits require preparation time to be implemented effectively. A term of less than six months simply wouldn’t make sense—neither economically for selecdoo nor in terms of delivering the services properly.

• Setting up and optimizing internal processes requires planning and time
• SLA benefits can only be rolled out effectively over a longer period
• The six-month minimum term ensures both efficiency and sustainability of the Premium Services

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