Once a claim has been assigned to Creditreform, selecdoo is no longer the creditor of the outstanding debt. From that point forward, all payments must be made exclusively and directly to Creditreform. After the transfer, selecdoo has no further influence on how the process proceeds.

The assignment to a professional debt collection agency like Creditreform only happens after a structured and fair dunning process. selecdoo prioritizes transparency and gives debtors sufficient opportunity to settle outstanding amounts before this step is initiated. The multi-stage procedure ensures that all parties are informed in good time and have the opportunity to resolve the matter.

However, once the claim has been transferred to Creditreform, the debt collection agency assumes full responsibility. Creditreform then handles the entire process, including payment arrangements and all further communication. Payment to selecdoo is no longer possible at this stage and would not affect the proceedings.

Through the clear separation of responsibilities after assignment, selecdoo ensures a professional and legally sound process. Collaboration with established partners like Creditreform enables efficient handling in the interest of all parties involved and creates clear accountability in receivables management.