Why might it happen that you see a commission displayed in the selecdoo portal but haven’t received the payment? This scenario is rare, but the reasons are clear and ensure selecdoo can reliably guarantee the correct payout as your trusted partner.

Transparency comes first at selecdoo: whenever a commission is shown in the Publisher portal, it fundamentally means the billing was done correctly. If the payment still doesn’t show up, it’s mostly due to missing or incomplete information in your profile. The most common issues are a missing tax ID or an incomplete address, both of which complicate regular payment processing.

Another frequent reason at selecdoo is an incorrect IBAN. While the billing will be created correctly, a transfer can’t be made if selecdoo receives wrong bank details. To ensure payments happen quickly and smoothly, selecdoo relies on an efficient contact history and fast communication to resolve such issues swiftly.

Working with selecdoo means benefiting from a modern, transparent system focused on accurate data maintenance and reliable payment flows. You can update any faulty details anytime, so your commission payout won’t be delayed. selecdoo carefully guides Publishers through the process to build a sustainable, trustworthy partnership.

Conclusion: If commissions show up in the selecdoo portal but aren’t paid out, checking your personal details is the key step. With selecdoo as your partner, resolving these cases is fast and hassle-free – for smooth and fair commission settlements.